You have 14 calendar days to return an item from the date you received it. You, as the customer, are responsible for courier fees for getting the product back to the Atlas Gear Main Office for inspection, a 10% return fee will be applied to all goods correctly supplied. Unfortunately, the 10% return fee is a charge we incur and must be covered. Items that are on sale/special, are a special order or discounted may not be returned.

To be eligible for a return, your item must be unused and in the same condition that you received it. We understand that there is nothing better than digging into a box filled with new gear, but should you be unsure of sizing or fit please remember that any items “taken for a test-ride” is now used and may not be returned. Please feel free to try on boots and helmets but do so inside before heading out on your motorcycle. Any products returned that show signs of use (smell, hair, sweat lines, bug splatter, scratches and scrapes, alterations etc.) or in any condition different to how you received it will not be accepted for return.

Your item must be in the original packaging, this includes all tags, stickers and plastic packaging to be like new. Items that are returned that do not fit the above criteria will be liable for an additional processing fee of 25% of the item value, alternatively we will send the item back to you, in this case you will be charged for the courier fees incurred. 

Black Friday / Sale/ Clearance/ Soiled or Demo items are non-returnable. Please be in contact with customer care should you have a query regarding this kind of item.

Your item needs to have the receipt or proof of purchase.